Billybob Agent
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Note to tour leaders about driver details
dear tour leaders and travelers If a driver's contact details are not appearing in the app or itinerary plan, this may be due to EU law called "GDPR", where the drivers are allowed to keep their de...
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Driver's Handbook (Coach service guideline)
COACH SERVICE GUIDELINE (DRIVER HANDBOOK)ABSTRACTImportant Notes for DriverEMEA CUSTOMER SERVICEUpdated March 2024 Facilities Of The Coaches 2Air Conditioning System 2Toilet 2Video Onboard 2Wifi On...
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integrate the nShield Hardware Security Module (HSM) with AD Certificate Services (AD CS) and the Online Certificate Status Protocol (OCSP)
Procedures Install the HSM Install the HSM using the instructions in the Installation Guide for the nShield HSM. Entrust recommends that you install the HSM before you configure the Security World...
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Overview of hardware faults
A hardware fault in an Entrust nShield product that is covered under a support contract may sometimes be addressed by the replacement of your faulty unit with a working unit. In such circumstances ...
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How to find your hardware serial number
Your serial number can be obtained by running the "enquiry" command, and noting the XXXX-XXXX-XXXX value(s) specified in the "serial number" field. It may help our engineers if you send the entire ...
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How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
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Welcome to your Help Centre!
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...
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How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
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